General resume
David Birnie
Product-minded software and AI systems builder
Software + AI + product + business - turning ambiguous ideas into working systems.
Explore project case studies and the virtual resume: davidbirnie.com
Profile
Product-minded software developer, systems builder, and entrepreneur with 9+ years turning loosely defined problems into usable products. Trained across multiple languages, platforms, and technical environments, with a demonstrated ability to learn the tools a problem requires. Combines technical execution with product judgment, business analysis, clear communication, and end-to-end ownership.
Selected impact
- Built SB Gaming's live bingo platform as the sole developer, taking a one-line instruction through product design, architecture, caller and player-facing interfaces, deployment, and support; in production since 2021 and still running in three halls.
- Architected 3 AM CEO, a founder-operations platform with an installable app store, a shared data model across apps, and a multi-model AI assistant that degrades gracefully to full offline function; in private beta.
- Built, grew, and sold a residential permanent-lighting business, completing a five-figure exit.
Professional experience
IT Support & Corporate Services · Chatham-Kent Community Health Centres
AUG 2024 - PRESENT
Chatham, Ontario · On-site
- Support clinical and administrative operations by diagnosing hardware, software, account, and Microsoft 365 issues across the organization.
- Partner with Corporate Services to resolve cross-functional problems and sustain reliable day-to-day systems, facilities operations, and staff technology experiences.
Business Owner · Lighting Effects
AUG 2022 - JUN 2025
Chatham, Ontario · Partnership
- Co-owned a residential permanent-lighting business and completed installations on customers' homes.
- Built, grew, and sold the business, completing a five-figure exit.
Business Owner · The Marketing Guru
FEB 2021 - PRESENT
Chatham, Ontario · Self-employed
- Own and operate the portfolio's current revenue-generating business, providing recurring website hosting and on-call software support while developing scoped website and digital-services offerings.
- Translate client needs into practical websites, digital plans, and support, pairing delivery with clear customer education.
Senior Software Developer · SB Gaming
JAN 2021 - AUG 2024
Chatham, Ontario · Remote
- Owned end-to-end delivery of desktop and web products as the sole developer, from requirements and business design through architecture, coding, testing, deployment, and support.
- Turned a one-line instruction - put the hall online during the shutdown - into the company's live core platform, spanning product design, architecture, caller and player-facing interfaces, card validation, and the operational workflow around it.
- Built C#, WPF, SQL Server, and Azure solutions including a multi-window live-stream display system and server-side validation against six commercial card sets; prototyped a direct integration with the hall's ball-draw equipment.
- Worked directly with clients and stakeholders to align technical decisions with business goals and deliver market-ready software that generated revenue.
Digital Main Street Crew Member · Municipality of Chatham-Kent
SEP 2020 - FEB 2021
Chatham, Ontario · Contract
- Assessed business technology requirements and developed digital-adoption plans intended to increase revenue.
- Designed digital marketing plans and built relationships with local businesses pursuing technology and digital grants.
Technical Analyst · TransForm Shared Service Organization
MAY 2019 - JUL 2020
Chatham, Ontario · Contract
- Worked with biomedical engineers on device connectivity and application integration; supported hospital systems and technology training.
Earlier experience
IT Documentation Specialist · Chatham-Kent Health Alliance
JUL - DEC 2018
Researched and documented technology for HIS integration and supported IS leadership with project planning.
STEM Mentor · St. Clair Catholic District School Board
JUN - JUL 2018
Created daily lesson plans and taught science, technology, engineering, and math to elementary students.
Computer Programmer - Co-op · NOVA Chemicals
JAN - APR 2017
Consulted stakeholders to identify workplace needs, then designed, built, tested, launched, documented, and supported software solutions through the user transition.
Owner · Initial Care
2010 - DEC 2015
Operated day-to-day and financial functions, created and improved health-and-safety course content from customer feedback, and managed instructors and staff.
Selected products & systems
SB Gaming
In production since 2021 · three halls
A live bingo platform designed and built from a one-line instruction as the sole developer: product design, client-server architecture, caller console, streamed flashboard and prize boards, server-side card validation against six commercial card sets, and the operational workflow the halls run on.
3 AM CEO
Private beta
A founder-operations platform rather than a single app: a shared dashboard, an installable app store, and apps that read each other's data - idea capture and AI viability scoring, business-plan generation, a task system, and a full invoicing and profit-and-loss ledger - coordinated by a multi-model assistant, with every app functional when AI is switched off.
FamilyLock
Daily use · product test lab
The proving ground for new tools: voice capture and task routing, goal architecture, planning and daily operations, built and run under real conditions before anything is productised.
Capabilities
Product & systems
Requirements discovery·Product architecture·Prototyping·Workflow design·Testing·Deployment
AI & automation
AI-assisted workflows·Voice capture and task routing·Process automation·Systems integration
Business & delivery
Stakeholder discovery·Process mapping·Customer education·Documentation·Entrepreneurship
Current ventures
Active
The Marketing Guru - software development, website design, hosting, and on-call support for a client base, since 2021·AscentAI - AI automation and optimisation for organisations, co-founded
Founder brand & products
3 AM CEO - founder brand and the product suite built under it·FamilyLock
Education & volunteer leadership
Computer Programmer Analyst, Computer Science · Fanshawe College
2015 - 2018
Project-based software-development program spanning object-oriented, web, data, and legacy environments. Led Agile software and hardware projects and developed the ability to learn unfamiliar technologies, select appropriate tools, and carry work from planning through testing and launch.
Professional Fire Fighter · Emergency Service Academy
Professional training in emergency services and fire science.
Vice-Chair, Board of Directors · Growing Together Family Resource Centre
JUL 2020 - PRESENT
Board member since July 2020; appointed Vice-Chair in 2026.
Additional service: Canadian Red Cross instructor · Emmanuel Baptist Church volunteer (Feb 2014 - Present)
